• Location: Quantico, Virginia
  • Type: Direct Hire
  • Job #1260

FalconTek is a GovCon solutions and services provider that supports federal agencies, state governments, and commercial companies. FalconTek has provided support around the globe on mission critical programs since 2008. We rapidly deploy personnel in support of technical, professional, and medical projects.

We are expanding our team and seeking a SCCM System Administrator to support our client.

If you have any interest please apply and reach out to recruiting@falcontek.com.  

Position:   SCCM System Administrator
Location: Quantico, VA

Duration: 3.5+ years

Clearance: Active Top Secret with the ability to obtain a SCI

Position Summary:  Within the Configuration’s Application Management team reside multiple sub section/technology areas that provide operations and management of the Government Enterprise Network’s (GEN’s) enterprise server and workstation systems to include configuration and patch management. The successful candidate will provide Tier III System Center Service Management (SCCM) support. The candidate will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure. The candidate will be responsible for the operation of the Configuration’s Enterprise Microsoft System Center Configuration, and may be required to support MS System Center Orchestrator (SCORCH), International Business Machines Corporation (IBM) Endpoint Manager, Dell Change Auditor, Dell Group Policy Object (GPO) Admin, and Dell Recovery Manager in an enterprise environment containing more than 100,000 users.

The configuration environment consists of Windows Server, Exchange, SharePoint, Bulk Media Conversion (BMC) Remedy, networking, Public Key Infrastructure (PKI) and Secure Sockets Layer (SSL) and support of the products for the Management Support as well as enabling the System Center Suite and Big Fix to be accessible for self-service and distributed administration of users and devices. The infrastructure is a mixed environment of VMware based and physical based servers. The candidate must possess expertise in VMware Virtualization, and VMware vCloud to perform the specialized configuration management tasks.

Clearance Requirement:  Active DoD – Minimum TS/SCI

 

DUTIES AND RESPONSIBILITIES:

  • Maintains the overall health of technologies associated with Service Manager.
  • Resolves all Service Manager Tickets escalated from the service desk including the administrative activities and provides a weekly Messaging Status Report.
  • Provides documentation, guidance and instruction to all service desk personnel for handling standard Event and Service Manager related incidents, work orders and service requests.
  • Submits and executes Event Management related Request for Change (RFC) tasks.
  • Coordinates incident tickets between Tier II and III sections as well as other sections as required.
  • Monitors the health of Event Management Infrastructure with Configuration provided event management tools.
  • Provides Configuration project support for Configuration Management (CM) related technologies.
  • Supports change management process; submit requests through Change Approval Board; participate in a Change Review Board.
  • Escalates product issues to third party product vendors upon Government approval.
  • Implements monitoring tool thresholds and conducts proactive event remediation.
  • Provides analysis and remediation for Defense Information Systems Agency (DISA) Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).
  • Configures and implements Internet Information Service (IIS) security policies through understanding of Certificate and Public Key Infrastructure (PKI).

 

COMPETENCIES:

  • Good communication and interpersonal skills
  • Ability to follow policies and procedures
  • Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
  • Aptitude to address negative situations, and resolve them in a positive manner

 

Education and Certification Requirements:

  • Compliance with DoD 8570 IAT III (CISA, GCIH, GCED, CASP, CISSP (or Associate)) – (requires at least one)
  • Professional series Certification within the product groups technology scope (e.g. MCSE, MCSA)

Background and Experience:

  • 5 Years of Configuration Management Experience
  • Experience with Microsoft SCCM

Required Technical Skills:

  • Experience with Microsoft SCORCH

Non-Technical Skills:

  • Good communication and interpersonal skills
  • Ability to follow policies and procedures
  • Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
  • Aptitude to address negative situations, and resolve them in a positive manner

Background Screening/ Check/ Investigation: 

Successful Completion of a Background Screening/ Check/ Investigation will/may be required as a condition of hire.

 

ADA: FalconTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

 

EEO/AA: FalconTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

 

 

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