Title: ServiceNow SecOps Specialist
FalconTek is seeking a remote ServiceNow SecOps Specialist to fulfill the following responsibilities:
? Create, design, and maintain solutions on the ServiceNow platform that provides operational support and
integrations with the customer’s Cyber Security operations and architecture, focusing on the Security Incident and
Threat Intelligence modules.
? Track, test, and execute changes while adhering to customer Change Management protocols using ServiceNow
DevOps Practices and Agile Methodologies.
? Consult with and assist customers on ServiceNow Security Operations solutions, working with both clients and
internal Security Engineers.
? Provide education and training to citizen Security Admins, Leaders, and End-users.
? Assist with aligning threat trends and operational performance to find opportunities for
improvement/enhancement of security operations center and infrastructure.
? Prepare architecture diagrams, workflow models, and proposals/presentations to support integration dependency
? Coordinate with key stakeholders to gather requirements and design solutions for dependency requirements for
enhancements and integrations.
? Write, modify, and maintain technical documentation and specifications such as user manuals, system
documentation, and training materials.
? Provide developer support for (SNOW) SecOps Module application issues.
? Assist in growing the Cyber/ServiceNow Security Services.
? Act in an advisory capacity to clients & contribute to hands-on development/coding.
? Work well in a teaming environment while being self-sufficient and delivering in a timely manner.
? 2+ years of ServiceNow integration/configuration experience.
? Strong knowledge and experience with ServiceNow Security Incident & Threat Intelligence.
? Strong knowledge and experience utilizing ServiceNow Platform core capabilities: Tables, Forms, Lists, Workflows
& Flow Designer Flows/Subflows/Actions, Business Rules, Notifications, UI Actions, UI Policies, etc.
? Strong understanding of APIs/Web Services and experience integrating on the ServiceNow Platform and Security
Incident Response & Threat Intel (Security Capabilities Integration Framework).
? Understanding of Cyber Operations and Threat Intelligence technologies and practices.
? ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ServiceNow
Certified Implementation Specialist – Security Incident Response (CIS).
? Experience implementing and configuring Vulnerability Response, GRC, IRM/CAM.
? Experience implementing and configuring non-SecOps modules (ITSM, ITOM, CMDB/ITAM, and other modules).
? Hands-on experience evaluating existing log & data domains, SIEM processes and tools, and effectiveness
measures to identify integral elements, weaknesses, and opportunities for improvement.
? Understanding of Cyber Threat Intelligence capabilities.
? Experience working with Cyber Technologies, such as SIEMs, Endpoint, Malware, CASB, and other Point Detection
? Unlimited PTO after six months of continuous full-time employment and paid holidays*
? Competitive benefits package that includes medical, dental, vision, and life insurance*
? 401K Safe Harbor Match*
? Training and education assistance*
? An emphasis on community involvement and giving back
? *Must be a full-time employee to receive benefits.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.